Privacy policy
How we look after your personal information.
TODO: template privacy notice. Fill in the bracketed details and have it checked so it matches how you really handle data.
Last updated: TODO: date
Who we are
This website is run by Mira Foods TODO: full legal name, company number, registered address, a UK importer and distributor of food and drink. We are the “controller” of the personal data described here. Our ICO registration number is TODO: ICO registration number.
If you have any questions, email us at TODO: privacy email address.
What we collect and why
| What | Why | Lawful basis |
|---|---|---|
| Name, email, business name and your message, when you contact us | To reply to you and, for trade enquiries, to discuss supplying your business | Legitimate interests; steps before entering a contract for trade enquiries |
| Email address, if you tick the box to hear from us | To send occasional news about products and offers | Consent (you can withdraw it at any time) |
| How you use the site (pages visited, device type), only if you accept analytics cookies | To understand which pages are useful and improve the site | Consent |
| Basic technical data such as IP address, logged by our web host | To keep the site secure and working | Legitimate interests |
We do not sell your personal data and we do not use it for automated decision-making.
Who we share it with
We only share your data with service providers who help us run this website and our business, under contracts that protect it:
- Website hosting: TODO: hosting provider
- Contact form service: TODO: form provider
- Email newsletter service: TODO: e.g. Mailchimp, if used
- Analytics, only with your consent: TODO: analytics provider, if used
Some of these providers may store data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or the UK–US data bridge.
How long we keep it
- Messages and enquiries: up to TODO: e.g. 2 years after our last contact, unless we go on to do business together.
- Marketing list: until you unsubscribe.
- Analytics data: TODO: retention period set in your analytics tool.
Your rights
Under UK data protection law you have the right to:
- ask for a copy of the personal data we hold about you
- ask us to correct or delete it
- object to, or ask us to restrict, how we use it
- ask us to transfer it to you or another organisation
- withdraw your consent at any time, for example by unsubscribing or changing your
To use any of these rights, email us. We’ll reply within one month.
Complaints
If you’re unhappy with how we’ve handled your data, please tell us first so we can put it right. You can also complain to the Information Commissioner’s Office (ICO) at ico.org.uk/make-a-complaint or on 0303 123 1113.
Cookies
See our cookie policy for details of the cookies we use and how to control them.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.